To order your perfume:

1. Select your perfume and the size you want.
2. Click ‘Add to basket’.
3. Click the basket icon in the top right-hand corner and select ‘Confirm order’.
4. Fill in the required details.
5. Choose your payment method.
6. Check your order summary and confirm.

You will receive a confirmation email at the address you provided when placing your order.

Once your order has been confirmed, it cannot be changed.

In some cases, it may be possible to cancel your order before it is dispatched. Please contact customer services as soon as possible at contact@ormaie.paris.

And if cancellation is not possible, you can return the order once you have received it, in accordance with our returns policy.

We accept credit cards, PayPal, Apple Pay, Google Pay and Klarna.

All transactions are encrypted for your security.

EUROPE: Albania, Germany, Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, the Netherlands, Poland, Portugal, Czech Republic, Romania, San Marino, Serbia, Slovakia, Slovenia, Switzerland, Sweden.

UNITED KINGDOM: England, Ireland, Scotland, Wales

MIDDLE EAST: Saudi Arabia, Bahrain, United Arab Emirates (UAE), Kuwait, Oman.

UNITED STATES: please visit ormaie.com

Once confirmed, orders are dispatched within 1 to 2 working days and should be delivered within 3 to 5 working days.

These delivery times are provided for guidance only and may be affected by circumstances beyond Maison ORMAIE’s control.

Delivery charges depend on your destination. They are automatically added to your basket at checkout.

Customs duties may also apply. These costs cannot be calculated in advance and vary according to local regulations.

We recommend that you check your country’s import regulations.

Once you have placed an order on the ORMAIE website, a tracking number will be sent directly to the email address you provided at checkout.

However, if you cannot find this number, please contact our customer service team at contact@ormaie.paris.

We accept returns within 14 days of receipt, provided that the perfume is unopened and in its original, undamaged packaging. The return must be accompanied by any complimentary samples.

A refund will then be issued via the original payment method once the return has been approved.

We do not accept returns of personalised bottles or discovery sets.

Unfortunately, we do not offer exchanges. You will need to return your item and place a new order.

We recommend spraying your fragrance onto clean, healthy skin at the various pulse points: your wrists, behind your ears and at the base of your neck.
Rubbing the fragrance in after spraying it may affect how long it lasts.

Exposing your perfume to light, heat or humidity can alter the raw materials.

We recommend storing it in a cool, dry, dark place.

All ORMAIE fragrances are designed to be unisex.

All ORMAIE fragrances are vegan and cruelty-free. The leather notes in Marque-Page are created through a combination of fragrance notes; no real leather is used.

Only Tableau Parisien contains beeswax.

ORMAIE does not carry out any animal testing.

The full list of allergens is shown on the packaging of each product and on each product page on our website, in the ‘Ingredients’ section.

All ORMAIE fragrances are crafted from the finest raw materials.

The colour of ORMAIE juices comes solely from the ingredients they contain. No colourings are added.

Due to the presence of natural raw materials, the colour of the perfumes may vary from one fragrance to another. However, this variation does not affect the quality in any way. ORMAIE fragrances undergo regulatory testing and quality control to ensure consumer safety.